Thursday, October 23, 2014

Welcome to the EDEN system!  

Please login to create or manage Locate Request Notices. 


Official Georgia 811 Business Notification



Duluth, GA – August 25, 2014 – Georgia 811 will be conducting scheduled maintenance on telecommunication lines Thursday, August 28, 2014, from 9:00 p.m. until 10:00 p.m. During this time the Call Center will be unavailable to accept damage and emergency notices. Additional services that will not be available during this time include EDEN web entry, Positive Response Information System (PRIS), our corporate website, and employee emails.


In the event of a utility damage or emergency please contact the affected utility directly during this time, and then call Georgia 811 once the maintenance has been completed.


NOW OFFERING emergency locate request creation online with EDEN.
Please note, Emergency Locate Requests may be entered online with the exception of those incidents involving gas facilities which are still required to call 811 to be reported to Georgia 811.


Browser Requirements
EDEN currently only supports the Internet Explorer browser - versions 6, 7, 8, and 9. If running IE8, IE9, or IE10, Compatibility View must be turned on for the domain. 

: To turn on Compatibility View in IE8 or IE9 go to the Tools menu > Compatibility View Settings and enter into the website list. For IE10 click the Compatibility View button in the Address Bar to display the site in Compatibility View. The button will turn blue when Compatibility View is turned on for a site.

Additionally, all browser pop-up blockers (IE, Yahoo, Google, etc...) must be set to allow pop-ups from



Forgot something from your EDEN training class? - Click here to review EDEN training information 
The link above will take you to the online EDEN information library. Here you will find videos and the EDEN Web Entry Instruction manual. 


If you need locate request creation assistance please contact:
Member Services
By phone at (770) 623-5786
Or by email at

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