Saturday, August 19, 2017


Welcome to the EDEN system!  

Please login to create or manage your Locate Requests. 



All EDEN web users, who have not done so already, are asked to refresh the locate request creation screen when logging in for the first time since EDEN updates were implemented February 16, 2017.
Steps to refresh the locate request creation screen

·         After logging in to EDEN

·         Select “Create Locate Request”

·         At the same time press CTRL + F5. If that does not work press F5

If issues persist, please contact Customer Connections:
Mon – Fri / 7am-5pm
Click here to learn more about the updates.

Browser Requirements

EDEN currently only supports the Internet Explorer browser - versions 6 and up. The Compatibility View must be turned on for the domain.


Note: To turn on Compatibility View go to the Tools menu > Compatibility View Settings and enter into the website list.


Additionally, all browser pop-up blockers (IE, Yahoo, Google, etc...) must be set to allow pop-ups from


Interested in entering locates online with EDEN? Click here to sign up for our FREE Remote Training class. 

The class must be taken before you are given a username and password to enter locates online.


If you currently have a EDEN Web Account and need online Locate Request Creation Assistance please contact:




Customer Connections
By phone at (770) 623-5786
Or by email at